Returns & Exchanges
At CONDITION, we stand by the performance of our gear and offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we are committed to getting you back in the game with the right equipment.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached, and secure the box with the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes until the return is processed.
Receive Refund or Exchange
Once our warehouse inspects the items, your refund will be issued to the original payment method or your exchange order will be shipped within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing